B. The Data Controller
E. Categories of Data processed, legal basis and purposes of the Data processing
E.1 Details of the data processing activities
E.2 Legal bases of the data processing activities
F. Legitimate interests pursued
G. Recipients of the Data and Data Transfer to a Third Country
G.1 Intra Group
G.2 Third Parties
H. International Data Transfers
H.2 Third Parties
I. Your Rights
I.6 Data Portability
I.7 Refusal to Give and Withdrawal of Consent
I.8 Separate Controllers
J. Contact details of the Data Protection Lead (DPL) and right to lodge a complaint
II. Invacare EU Cookies Policy
A. What are cookies
C. How to control cookies or similar technologies
Effective Date: May 25, 2018 Last updated: May 25, 2018
“data controller” means the natural or legal person, public authority, agency or any other body which alone or jointly with others determines the purposes and means of the processing of personal data; where the purposes and means of processing are determined by national or EU laws or regulations, the controller or the specific criteria for his nomination may be designated by national or EU law;
“data processor” means a natural or legal person, public authority, agency or any other body which processes personal data on behalf of the data controller;
“data subject” means an identified or identifiable natural person; an identifiable person is one who can be identified, directly or indirectly, in particular by reference to an identification number or to one or more factors specific to his physical, physiological, mental, economic, cultural or social identity;
“GDPR” means Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data (General Data Protection Regulation);
“personal data” means any information relating to a data subject;
“special categories of personal data” means personal data revealing racial or ethnic origin, political opinions, religious or philosophical beliefs, trade-union membership, genetic data, biometric data for the purpose of uniquely identifying a natural person, data concerning health or data concerning a natural person's sex life or sexual orientation.
|Processing Purpose||Categories of Data||Legal basis of the processing pursuant to Art. 6 and 9 of the GDPR, as the case may be||Data retention period|
|To reply to your queries sent via the “Contact Invacare” form or via email or via phone or via mail||Contact details (first name, last name, country, email), request type, correspondence||Legitimate interest to reply to your queries, requests for documentation, to provide you with adequate support or to provide requested information about our products||For the time needed to process your request, however, in any case no later than one (1) month after the response has been provided|
|To register for a training for professionals sent via the “Training” web form||Contact details, date and content of training
Health-related information (i.e., dietary restrictions for catering purposes)
|Your consent, and where necessary, your explicit consent||Two (2) years as of the date on which the Data was collected or as of your last contact with us
Health-related data will be deleted after the training, however, in any case no later than one (1) month thereafter
|To subscribe to any of Invacare marketing communications sent via the “Subscription” form or by checking the opt-in box in all web-based forms||Contact details, marketing preferences and correspondence||Your consent||Two (2) years as of the date on which it was collected or as of your last contact with us
Renewal of consent will be sought regularly on a yearly basis and Data will be deleted should such consent not be reacquired
|To create an account to access the Customer Self Service Access (i.e., the Invacare Professional area) to access professional content||Credentials and contact details||Performance of contract||Two (2) years as of the date on which the Data was collected or as of your last contact with us|
|To secure access the Customer Self Service Access website||Credentials and stamp connection||Legitimate interest||Two (2) years as of the date on which the Data was collected or as of your last contact with us|
|Statistical purposes and analytical services||Connection log||Legitimate interests to provide security and performance of the Site and service enhancement||Two (2) years as of the date on which the Data was collected or as of your last contact with us|
|To provide the Site in your preferred language||IP address and language preference||Legitimate interest to customize the Site in line with your requested language preference||Two (2) years as of the date on which the Data was collected or as of your last contact with us|
For information about cookies and other tracking technology used on this Site, please see our Invacare EU Cookies Policy.
Data that is indispensable (such as contact details for the “Contact Invacare” form) for the Controller to fulfil the purposes that are described above is marked with an asterisk at the appropriate place where we ask for it on the various pages of the Site. If you do not complete these mandatory fields, we may not be able to take care of your request and/or to provide you with the requested services. Other Data is purely optional and you can decide to provide it or not, but it allows us to know you better and to improve our communications and services.
The processing activities concerning your Data have one of the following legal basis:
- processing is necessary for the performance of a contract to which the data subject (i.e., the Site visitor) is party or to take steps at the request of the data subject prior to entering into a contract;
- processing is necessary for compliance with a legal obligation to which the controller is subject;
- processing is necessary in order to protect the vital interests of the data subject or of another natural person;
- processing is necessary for the purposes of the legitimate interests pursued by the controller or by a third party as identified in the purpose section (for example to prevent fraud, for information security or administrative purposes or in order to report potential crimes). We will never process your data where these interests are overridden by your own interests or by your fundamental rights and freedoms.
- the data subject has given consent to the processing of his or her Data for one or more specific purposes.
- the data subject has given explicit consent to the processing of his or her Data for one or more specific purposes; or
- the processing is necessary for the establishment, exercise or defense of legal claims.
Section E.1, as specified further below. Section E.1. A list of Invacare group companies is available at http://www.invacare.com/cgi-bin/imhqprd/global.jsp.
|Recipient||Category of Data||Purpose of the data processing|
|Service providers in the sector of information technology providing Site hosting services;
Service providers in the sector of marketing providing site development services
|Contact details||See Processing Purposes in Section E.1|
|Service providers in the sector of information technology providing Site hosting services;
Subcontractors in the sector of marketing providing site development services
|IP address||To access the microsites of Invacare in your preferred language|
|Service providers in the sector of information technology providing site hosting services;
service providers in the sector of marketing providing Site development services
|Connection log||See Processing Purposes in Section E.1|
The Controller also discloses your Data to third parties if such disclosure is required by law, by a statutory requirement or by a court ruling, or if this disclosure is necessary in order to protect the vital interests of the data subject or of another natural person or for the establishment, exercise or defense of legal claims, whether in court proceedings or in an administrative or out-of-court proceedings.
https://ec.europa.eu/info/law/law-topic/data-protection/data-transfers-outside-eu/adequacy-protection-personal-data-non-eu-countries_en. This includes Switzerland. here). The transfer of your Data outside the EEA to the USA takes place on the basis of Invacare’s EU-U.S. Privacy Shield certification.
Transfers to third parties located in third countries outside the EEA take place using a data transfer mechanism which is acceptable under the applicable data protection laws, such as the EU-US Privacy Shield for transfers to self-certified US organizations (see here), the EU Standard Contractual Clauses (see here), Binding Corporate Rules (see here), approved Codes of Conduct and Certifications or in exceptional circumstances on the basis of permissible statutory derogations.
Please contact EUprivacy@invacare.com, if you want to receive further information or, where available, a copy of the relevant data transfer mechanism.
- the personal data is no longer necessary with respect to the purposes for which they were collected or otherwise processed;
- you withdrew the consent on which the data processing is based and there is no other legal ground for the processing;
- you object to the data processing and there are no overriding legitimate and compelling grounds for the processing;
- the personal data have been unlawfully processed;
- the personal data shall be erased to comply with a legal obligation in the EU or with an EU Member State law to which the Controller is subject.
You can also object at any time to the processing of your personal data for marketing purposes.
- you contest the accuracy of your personal data;
- the Controller no longer needs the personal data for the purposes of the processing, but they are required by you for the establishment, the exercise or the defense of legal claims;
- you object to the processing of your personal data based on public or legitimate interest – for a period we need to verify your request.
firstname.lastname@example.org if you want to know more about this contractual arrangement.
Invacare International GmbH
Attention to: Data Protection Lead (DPL)
Invacare Ireland Ltd,
Unit 5, Seatown Business campus,
Seatown Road, Swords, Co. Dublin,
EirCode: K67 K271,
Email address: EUprivacy@invacare.com
Should you have any question about the collection and processing of your Data by the Controller, you can contact us at the same address listed above.
You may also address any complaint to the competent supervisory authority, in particular in the EU Member State of your residence, place of employment, or the location where the issue that is the subject of the complaint occurred, regarding the way in which the Controller collects and processes your Data.
This website (the “Site”) is operated by Invacare International GmbH having its registered office at Benkenstrasse 260, 4108 Witterswil, Switzerland, phone and contact form can be found on the footer of the Site, registered with the Registry of Commerce and Companies of Witterswil under the number CHE-109.561.251, (hereinafter the “Controller”, “us”, “we” or “our”).
Essential cookies or strictly necessary cookies (first party cookies):
Non-essential cookies (third-party cookies):
These cookies are mostly third-party cookies, they are not saved by us. We therefore suggest that you read the websites of these third-parties to find out more about the saved cookies and how they are managed.
Sharing cookies (social links)
Our site also contains links to social media sites. When you use these shared buttons, a third-party cookie or other technologies may be installed.
Please read the privacy policies of these social media sites to ensure that you are aware of your rights and the usage purposes. For example, advertising, of which they may collect browsing information via these application buttons. aboutcookies.org. While most browsers are initially set up to accept cookies, you can delete all cookies that are already on your computer and you can set most browsers to prevent them from being placed and notify you when you have received a cookie. If you do this, however, you may have to manually adjust some preferences every time you visit our Site. It is important to note that you may not be able to use certain features on our Site.
Please find below of third-party websites to withdraw or control or delete or reject cookies;
Google Analytics: support.google.com/analytics/answer/6004245?hl=en